Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@ralvuqia.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Ralvuqia is operated by Guangzhou Qiaohong Department Store (Sole Proprietorship).
Company Name: Guangzhou Qiaohong Department Store (Sole Proprietorship)
Address: Area A388, Room 801, 8th Floor, Building 1, No. 298-1 West Guangshen Avenue, Xintang Town, Zengcheng District, Guangzhou, Guangdong Province, China
Phone: +86 18730293076
Email: support@ralvuqia.com